WANDERDECK — Terms of Use & Disclaimer
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Last updated: 2025. Welcome to Wanderdeck. By accessing or using our website, products, digital services, or any related content (“Services”), you agree to the following Terms of Use (“Terms”). Please read them carefully, as they outline your rights, responsibilities, and the limitations of our liability. These Terms are between you (“you”, “user”) and Wanderdeck, a sole trader registered in Australia (“Wanderdeck”, “we”, “us”, “our”).
Intellectual Property
© 2024 Wanderdeck. All rights reserved.
All content on this website — including text, illustrations, images, designs, graphics, product descriptions, downloadable items, digital features, and all other materials — is the property of Wanderdeck and is protected by Australian and international copyright law.
You may view, download, and print pages from this site for personal, non-commercial use only.
You may not copy, distribute, modify, reproduce, upload, sell, publish, or create derivative works from any part of this site or our products without prior written permission from Wanderdeck.
The name “Wanderdeck,” our logo, and all associated branding elements may not be used or reproduced in any manner without written consent.
Nature, Safety & Outdoor Disclaimer
Outdoor activities inherently involve risk. Wanderdeck is not responsible for your safety, decisions, behaviour, or actions while exploring.
We do not provide guided tours, supervision, or professional outdoor instruction.
All hike and nature information is for general, informational purposes only and may be incomplete, inaccurate, or outdated due to weather, trail changes, closures, or natural conditions.
By using Wanderdeck, you agree that you are solely responsible for:
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assessing trail difficulty and suitability
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researching current conditions and alerts
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obeying all signage, laws, and closures
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preparing appropriate gear and supplies
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understanding your physical limits
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ensuring safe conduct around cliffs, water, rivers, waterfalls, and unstable terrain
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verifying trail status with official sources (e.g., QPWS, NSW Parks, local councils)
You participate in all hikes at your own risk. Wanderdeck is not liable for injury, death, loss, or damage resulting from outdoor activities.
No Professional Advice
Wanderdeck’s content — including distances, hike duration, hike suggestions, post hike activities, hidden gems, difficulty ratings, photos, nature information, prompts, or reflections — is not professional advice.
We do not guarantee safety, suitability, accuracy, or completeness.
Our content must not be relied on as:
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navigation guidance
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emergency or survival advice
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environmental or scientific instruction
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professional bushcraft, guiding, or fitness advice
Always rely on official maps, rangers, weather services, emergency authorities, and your own judgment.
Accuracy & Content Disclaimer
While we aim to provide helpful and inspiring information, Wanderdeck does not guarantee:
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trail accuracy
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up-to-date conditions
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that features still exist or remain accessible
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that terrain, distances, hazards, or access points remain unchanged
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that hikes are safe, open, or suitable for your ability
Nature changes constantly. Flooding, landslides, erosion, fires, controlled burns, wildlife, and weather can significantly alter trails.
Respect for Land & Cultural Sites
Wanderdeck supports:
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Leave No Trace ethics
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respecting Traditional Custodians and sacred sites
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staying on legal and open tracks
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avoiding private property
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avoiding closed, degraded, or environmentally vulnerable areas
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protecting wildlife, waterways, and plant life
We may reference natural unmarked features (e.g., creeks, waterfalls), but we never encourage trespassing or unsafe exploration.
Age & Parental Responsibility
All outdoor activities involving minors require full adult supervision.
Parents/guardians assume all responsibility for ensuring:
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appropriate supervision
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age-suitable activities
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safety preparation
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compliance with signage, laws, and closures
Wanderdeck is not responsible for minors using our products.
Limitation of Liability
To the maximum extent permitted by Australian law, Wanderdeck is not liable for:
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injuries, accidents, death, or health issues
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lost or damaged property
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losses arising from relying on our content
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errors, inaccuracies, or omissions
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trail conditions, natural hazards, or environmental changes
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delays or issues with postal services
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indirect, incidental, or consequential damages (including loss of income or emotional distress)
Your use of Wanderdeck is entirely at your own risk.
You agree to indemnify and hold Wanderdeck harmless from any claims, liabilities, damages, losses, expenses, or legal fees arising from:
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your use of our Services
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your actions outdoors
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your breach of these Terms
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misuse of your account
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unsafe, illegal, or negligent behaviour
Milestone Rewards & Accounts
Each Wanderdeck deck and digital profile is intended for one individual user.
To access digital features and milestone rewards, you must create a free Wanderdeck account.
Wanderdeck reserves the right to:
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verify hike logs
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decline milestone rewards where misuse is suspected
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restrict accounts that appear shared or dishonest
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suspend or terminate accounts that violate our Terms
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modify or discontinue digital features at any time
Rewards cannot be transferred, redeemed by multiple people, or claimed without a genuine deck purchase.
Orders, Shipping, Returns & Refunds
10.1 Change of Mind
As a small independent business creating limited-run products, Wanderdeck does not offer refunds or exchanges for change of mind. Please read all product descriptions carefully before purchasing.
10.2 Damaged or Faulty Items
If your order arrives damaged or defective, contact us within 5 days with:
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your order number
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description of the issue
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clear photos
If approved, we will offer a replacement (if available) or full refund.
10.3 Lost or Delayed Orders
Once a parcel is handed to the postal provider, Wanderdeck is not responsible for transit delays, loss, or damage. However, we will assist you in lodging enquiries with the shipping provider.
Shipping times vary based on location and postal conditions.
10.4 Returns Process
If a return is approved, you will be provided with instructions. Returned items must be in original condition unless faulty.
Third party links
Our site may contain links to third-party websites. Wanderdeck is not responsible for:
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the content or accuracy of external sites
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their safety, privacy policies, or practices
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any loss or damage incurred through third-party links
Use third-party sites at your own risk.
Privacy & Data Protection
Last updated: 2025
Wanderdeck (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains what personal information we collect, how we use it, how it is stored, and your rights relating to your data.
By using our website, purchasing a product, or creating a Wanderdeck account, you agree to the practices described in this policy.
1. What Personal Information We Collect
1.1 Information you provide directly
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Name
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Email address
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Postal address (for orders & milestone rewards)
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Phone number (if provided for shipping or communication)
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Account login details (Name + email + password)
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Order information (products purchased, dates, preferences)
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Messages or enquiries sent to us
1.2 Payment Information
Payment details (credit card, PayPal, etc.) are processed securely by third-party payment providers such as Shopify Payments, Stripe, or PayPal.
Wanderdeck does not store or have direct access to your full payment card details.
1.3 Automatically collected information
When you browse our website, we may collect:
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IP address
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Device type and browser
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Pages visited, time spent, referring websites
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Cookies and tracking information
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Analytics data
This information helps us improve website performance and user experience.
2. How We Collect Personal Information
We collect personal information when you:
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Make a purchase
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Create a Wanderdeck account
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Log milestone hikes
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Enter milestone reward information
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Sign up to emails or updates
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Contact us via email or website form
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Browse our website (via cookies and analytics)
3. Why We Collect Personal Information (Purposes)
We collect your information to:
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Process and deliver your orders
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Verify and approve milestone rewards
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Create and manage your Wanderdeck account
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Communicate with you about orders and updates
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Respond to your enquiries
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Provide access to digital features (e.g., hike logging)
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Improve our website, products, and user experience
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Protect against fraud or misuse
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Comply with legal obligations
We only collect information that is reasonably necessary for Wanderdeck to operate.
4. How Your Information Is Stored & Protected
We take reasonable steps to protect your personal information from:
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Misuse
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Loss
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Unauthorised access
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Modification
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Disclosure
This includes:
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Secure website hosting via Wix
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Encrypted payment processing (via third-party providers)
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Password-protected accounts
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Limited internal access to customer information
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Secure platforms for e-commerce and customer data
While no online system is 100% secure, we use reputable, secure services to safeguard your information.
5. Data Hosting and Overseas Disclosure (Wix)
Our website is hosted on Wix.com. Your personal data may be stored on servers located in multiple jurisdictions, including outside Australia.
Wix may process or transfer data across borders as part of its services. We take reasonable steps to ensure your information is handled securely and in accordance with the APPs.
6. Cookies & Website Tracking (Wix)
We use Wix’s cookie banner to obtain consent before placing non-essential cookies.
If you accept, we or Wix may use cookies and tracking tools for:
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Website performance and analytics
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Marketing
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Personalised user experience
You can manage or withdraw your consent at any time via the banner. Your consent preferences are logged.
7. Third-Party Apps on Wix
Some features on our site (forms, analytics, email signups, marketing tools) are powered by third-party apps available through Wix.
These apps may collect and store personal information.
By using these parts of the site, you agree to the data-collection practices of these third-party services.
8. Sharing Your Personal Information
We do not sell, rent, or trade your personal information.
We may share your information with trusted third-party service providers only when necessary to run Wanderdeck, including:
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Payment processors (Stripe, PayPal, Shopify Payments)
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Website and e-commerce platforms
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Email service providers
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Shipping carriers and fulfillment partners
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Analytics or website optimisation services
These providers are required to handle your information securely and only for the purpose for which it was provided.
9. Access, Correction & Deletion
You have the right to:
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Request access to the personal information we hold about you
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Request corrections to inaccurate or incomplete information
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Request deletion of information no longer needed
To request access, correction, or deletion, contact us at:
[info@wanderdeck.com.au]
We may use Wix’s data-management tools to fulfill your request and may require identification to verify your identity.
10. Milestone Rewards & Personal Information
When you qualify for a Wanderdeck milestone reward, we may request:
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Postal address (for delivery)
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Email & Full name (for verification)
This information is used only to verify your reward and ship it.
Your reward delivery address is not stored or used for marketing.
Each Wanderdeck deck is linked to one account only and cannot be shared.
We may review logs or account activity to ensure fair use.
11. Children’s Privacy
Wanderdeck is not directed at children under 13.
All engagement must be supervised by a parent or guardian.
We do not knowingly collect personal information from minors without parental consent.
13. Wix Privacy Practices
Please note that in addition to this Privacy Policy, Wix’s own privacy practices apply to how Wix collects, stores, and processes your data on their platform.
For more details, see the Wix Privacy Policy: https://www.wix.com/about/privacy
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
Your continued use of Wanderdeck after updates indicates acceptance of the revised policy.
Privacy & Data Protection
Members-Only Access
Certain digital features of Wanderdeck — including hike pages, hike logging, milestone tracking, personalised progress, and any other online content linked through QR codes — are accessible only through a registered Wanderdeck Member account. Creating a Member account is free.
Eligibility & Account Security
To access Members-only content, users must create an account using a valid email address. You agree to provide accurate information and to keep your login details secure. You are responsible for all activity carried out under your account.
Use of Members-Only Content
All digital content accessed via your Member account (including hike write-ups, tips, maps, prompts, milestone content, and other materials) is provided for your personal use only. You may not copy, reproduce, modify, sell, publicly share, or distribute any Members-only content in any form.
Account Sharing
Sharing your login details or granting access to someone who has not purchased Wanderdeck is strictly prohibited. Wanderdeck reserves the right to suspend or terminate access for accounts found to be sharing logins or misusing Members-only content.
Content Updates & Availability
Wanderdeck may update or modify digital content at any time. While we aim for continuous availability, we do not guarantee uninterrupted access. We may also restrict, suspend, or discontinue the Members area for maintenance or operational reasons.
Termination of Access
Wanderdeck may suspend or terminate your Member access if:
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you breach these Terms
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you attempt to copy, scrape, or redistribute Wanderdeck content
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misuse of your account is detected
You may request deletion of your account and personal data at any time.
Governing Law
These Terms are governed by the laws of Australia and the state of Queensland. Any disputes will be handled exclusively in Queensland courts.
Changes to These Terms
We may update these Terms occasionally. The most current version will always be available on our website. Continued use of the site after changes indicates acceptance of the updated Terms.